Support Center

Need help with
Fencing Footwork?

Find quick guidance for training sessions, statistics, Fenco and app access. If you still need help, contact us directly.

Contact

Talk to support.

For technical problems, include your device model, iOS version, app version and a short description of what happened.

Email admin@fencing.notefencing.com
Fenco support

Common support
topics.

These are the most useful checks before contacting support.

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Footwork Sessions

If a training session is missing or does not save as expected, note the exact sequence of actions and whether the issue happens every time.

Training Statistics

If a statistic looks unexpected, check that the related session was completed and recorded correctly before comparing results.

Fenco

Fenco features depend on device capability, language, region, operating-system support and Apple Intelligence availability. AI output may be incomplete or inaccurate.

Download & Update

For installation or update issues, confirm the device is signed in to the App Store and meets the requirements shown on the current app listing.

Ads & Purchases

Advertising and purchase behavior can depend on App Store status, consent settings and third-party services used in the released app version.

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Permissions

Camera, Photo Library, notifications, tracking and other permissions can be reviewed from iOS Settings. Disabling a permission may limit dependent features.

Include this information when reporting a problem

Device model
iOS version
App version
Steps to reproduce
Expected result
Screenshot, if useful

Please do not send passwords, payment-card details or other highly sensitive information.